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Privacy Policy

Personal information that you have shared with SingaporeFlowersDirect.com is secured and we are committed to protect your informationin restricted terms.
               As your Credit Card is being processed with Third party merchant Moneybookers / Paypal which is Verisign Secured,we will not be getting any information of your Credit Cards. Next we need your name, mail address, mailing address, credit card number for order processing only which will help to fulfill the order. But this is solely for the servicing purposes and will not be utilised for other commercial references or purposes.SingaporeFlowersDirect.com will not disclose any of your personal identifiable information without obtaining your permission or under special circumstances, such as when we believe in good faith that the law requires it. We keep ourselves updated about the tota; number of visitors for further improvement of our sites. Still on this regards no personal information is not extracted. Any cookie technology (where our servers deposit special codes on a visitor's computer) will only be used to track non-personal information such as type of browser,operating system, and domain names to improve our visitor's online experience.

How does SingaporeFlowerShop.com protect customer information?

Your order is being placed through a secured server.SSL, the secured server software encrypts the data input by you including your Credit Card numbers before itcomes to us. Thus it is unreadable as it travels across the Internet.All the valuable information of the customers are protected against unauthorized access.

Will SingaporeFlowerShop.com disclose the information it collects to outside parties?
Your personal data are not being sold, rented or traded by SingaporeFlowersDirect.com. As you use the our website it is considered as your approval to collection and use of this information by SingaporeFlowersDirect.com. To keep you aware about the changes of our privacy policy we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Cancellation of Orders -

Amount is being refunded by us if the delivery is cancelled due to unavailability of items or due to the damage incurred by the mishandling of delivery items by our staffs.Once an order is confirmed and submitted by a customer cannot be cancelled.

Exchange & Refunds -

Products that are being sold and delivered in good conditions are non-exchangeable and non-refundable. But in case the products are damaged due to mishandling then replacement, exchange and refund of the products are possible.

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